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Waitering
Chef Preparing Meal
Champagne

Waitstaff Education Workshop

Who is this course for?

This course is typically intended for people who are interested in working as a waiter or server in a restaurant or other food service establishment. It is also suitable for individuals who are already working as a waiter and want to improve their skills and knowledge in order to provide better service to customers or stand out in the workplace.

Requirements

There is no formal qualification needed for this Waiter Training course.

 

Career path

  • Waiter

  • Server

  • Waitress

  • Caterer

  • Food Service Worker

  • Restaurant Server

  • Food and Beverage Server

  • Hospitality Staff

  • Customer Service Representative (in a restaurant setting)

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In some cases, someone may also be qualified for supervisory or managerial positions, depending on their experience and other qualifications.

Overview

Are you ready to stand out in the crowded food and beverage industry? Do you want to learn the skills and techniques needed to deliver an exceptional dining experience as a waiter or waitress? Look no further! Our course has been designed to teach you everything you need to know about waiter training, with a focus on going above and beyond in your role.

You'll learn how to take orders effectively, serve food and drinks, and handle equipment, but we'll also cover advanced topics such as Hygiene, Risks and Preventive Measures, and Tips and Hints for Success in the Waiter profession. You'll learn how to properly set tables, handle difficult customers, and work as part of a team, all while maintaining a professional and friendly demeanour.

But that's not all – we'll also teach you the importance of building relationships with your customers and how to create a memorable dining experience. You'll learn how to create a schedule that works for you and your team, so you can consistently deliver top-notch service to every customer.

With the knowledge and skills you'll gain from this course, you'll be well-prepared to rise above the competition and deliver an unparalleled dining experience as a waiter or waitress. So don't settle for being just another face in the crowd – sign up for our unique Waiter Training course today and start your journey to success in the food and beverage industry!

Learning Outcome

Upon completion of the course, you will be able to -

  • Learn the foundations of waiter service etiquette and the responsibilities of a waiter.

  • Improve your communication abilities to provide outstanding customer service.

  • Study techniques for remaining composed under pressure, such as during rush hour.

  • Learn the basic guidelines for personal hygiene in the restaurant industry.

  • Increase your understanding of food safety and how contaminated foods are produced.

  • Ability to professionally handle consumer concerns and issues

Description

This Waiter Training Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.

 

Course Curriculum

**Waiter Training**

Module 1: Customer Service and Service Sequence

  • Who is the Waiter?

  • Responsibilities of a Waiter

  • Types of Customer Service

  • Table Setting

  • Service Sequence

Module 2: Equipment Handling Technique

  • Restaurant Equipment

  • Carrying Plates

  • Bar Equipment

  • Handling Glassware

  • Using a Tray

Module 3:Hygiene

  • Personal Hygiene

  • Personal Grooming

  • Restaurant Hygiene

    • Cleaning the Restaurant

    • Procedure for Cleaning

    • Floor Surfaces

    • Routine and Non-Routine Cleaning

Module 4: Beverage and Tobacco

  • Non-Alcoholic Beverage

    • Water

    • Tea

    • Coffee

    • Types of Coffees

    • Service of Tea and Coffee

    • Mocktails

      • Serving Sodas

      • Service of Juices

      • Fruit Juice

Module 5: Understanding Risks and Preventive Measures

  • Responsibilities as a Food Handler

  • Waste Management

  • Pest Control

  • First Aid

  • Restaurant Hazards, Safety Measures and Handling

  • Understanding Our Customer

    • Anticipating Guests’ Needs

Module 7: Tips and Hints for Success in Waiter profession

  • Tricks for Making a Great Impression

  • Key Things That Impress Every Customer

  • Ways to Convert Customers into Regulars

  • 5 Tips to Become a Best Waiter

 

Who is this course for?

This course is typically intended for people who are interested in working as a waiter or server in a restaurant or other food service establishment. It is also suitable for individuals who are already working as a waiter and want to improve their skills and knowledge in order to provide better service to customers or stand out in the workplace.

Requirements

There is no formal qualification needed for this Waiter Training course.

 

Career path

  • Waiter

  • Server

  • Waitress

  • Caterer

  • Food Service Worker

  • Restaurant Server

  • Food and Beverage Server

  • Hospitality Staff

  • Customer Service Representative (in a restaurant setting)

In some cases, someone may also be qualified for supervisory or managerial positions, depending on their experience and other qualifications.

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